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terms of service

These Terms of Use (hereinafter referred to as the "Terms") govern the products and services provided on this website by Hoodot Japan Co., Ltd. (hereinafter referred to as the "Company") (hereinafter referred to as the "Services"). (referred to as "."). Purchasers (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.

Article 1 (Application)

This agreement shall apply to all relationships related to the use of this service between the user and our company.

In addition to this agreement, the Company may make various provisions (hereinafter referred to as "individual provisions") such as rules for use regarding this service. Regardless of their name, these individual provisions shall constitute a part of these Terms.

If the provisions of these Terms conflict with the provisions of the individual provisions of the preceding article, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions.

Article 2 (Usage Fee and Payment Method)

As consideration for the paid portion of this service, the user shall pay the usage fee separately determined by the Company and displayed on this website by the method specified by the Company.

Article 3 (Prohibitions)

Users shall not engage in the following acts when using the Service.

・Acts that violate laws or public order and morals

・Acts related to criminal acts

・Acts that infringe on design rights, trademark rights, copyrights and other intellectual property rights contained in this service, such as the contents of this service

・Acts that destroy or interfere with the functions of our company, other users, or other third parties' servers or networks

・Acts of using information obtained from this service for commercial purposes

・Acts that may interfere with the operation of the Company's services

・Unauthorized access or any act of attempting to do so

・Acts of collecting or accumulating personal information about other users

・Acts of using this service for illegal purposes

・Acts that cause disadvantage, damage, or discomfort to other users of this service or other third parties

・Acts that impersonate other users

・Publicity, advertisement, solicitation, or sales activities on the Service that are not permitted by the Company

・Reselling that exceeds the set price of this service that is not permitted by the Company

・Acts that impersonate this site or other sites related to our company

・Acts that directly or indirectly provide benefits to anti-social forces in relation to our services

・Other acts that the Company deems inappropriate

Article 4 (Suspension of provision of this service, etc.)

If the Company determines that any of the following reasons exist, the Company may suspend or suspend the provision of all or part of the Service without prior notice to the User.

・When performing maintenance inspections or updating the computer system related to this service

・When it becomes difficult to provide this service due to force majeure such as an earthquake, lightning strike, fire, power failure, or natural disaster.

・When the computer or communication line, etc. stops due to an accident

・In addition, when the Company determines that it is difficult to provide this service

The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to suspension or interruption of the provision of the Service.

Article 5 (Use Restrictions)

The Company may restrict the use of all or part of the Service to the User without prior notice if the User falls under any of the following.

・If you violate any of the provisions of these Terms

・When it turns out that there is a false fact in the registered items

・When there is a default of payment obligations such as fees

・If there is no response for a certain period of time to the contact from our company

・In addition, when the Company determines that the use of this service is not appropriate.

The Company shall not be liable for any damage caused to the User due to the actions taken by the Company under this section.

Article 6 (Warranty Disclaimer and Disclaimer)

The Company shall not be liable for any de facto or legal defects (safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security defects, errors, bugs, infringement of rights, etc.) in the Service. including.) is not guaranteed, either expressly or impliedly.

We are not responsible for any damages caused to users due to this service and products.

Even in the case stipulated in the proviso of the preceding paragraph, the Company shall not be liable for damages arising from special circumstances among damages incurred by the User due to default or tort due to the Company's negligence (the Company or the User foresaw the occurrence of (including foreseeable cases). In addition, the compensation for damages caused to the user due to default or tort due to our negligence shall be limited to the amount of usage fees received from the user in the month in which the damage occurred.

This product does not guarantee 100% stain prevention under any circumstances.

Since there are differences in the type of coloring agent used by the user and the method of coloring, this product may be damaged while wearing this product or during hair dyeing work (including when applying coloring agent, leaving it for a while, and taking it off). Even if stains occur in places other than touching the body (clothes, indoors), we will not be obligated to compensate for any damages.

We are not responsible for any transactions, communications, disputes, etc. that arise between users and other users or third parties in relation to this service.

Article 7 (Changes in service content, etc.)

The Company may change the content of the Service or discontinue the provision of the Service without notifying the User, and shall not be liable for any damages incurred by the User as a result.

Article 8 (Changes to Terms of Use)

If we deem it necessary, we may change this agreement at any time without notifying the user. In addition, if you start using this service after changing this agreement, the user will be deemed to have agreed to the changed agreement.

Article 9 (Handling of personal information)

The Company shall properly handle personal information acquired through the use of this service in accordance with the Company's "Privacy Policy".

Article 10 (Notice or contact)

Notifications or communications between the User and the Company shall be made by the method specified by the Company. Unless the User submits a notification of change in accordance with the method separately determined by the Company, the Company will consider the currently registered contact information to be valid and will notify or contact the relevant contact information, and these will reach the User at the time of transmission. shall be deemed to have been made.

Article 11 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or pledge their status under the Terms of Use or their rights or obligations under these Terms to a third party without the Company's prior written consent.

Article 12 (Governing Law/Jurisdiction)

The law of Japan shall be the governing law for the interpretation of these Terms.

In the event of any dispute regarding the Service, the court having jurisdiction over the location of the Company shall be the exclusive jurisdiction.

Article 13 (Entry and use of reviews)

1. When using the review function, users shall not engage in any of the acts stipulated in the following items.

(1) Submit a review containing the content specified below.

・Content that slanders our company, service providers, or third parties

・Content that leads to or encourages criminal acts

・Content that violates laws and regulations

・Contents that include commercial purposes

・Content that includes specific political or religious claims

・Content that unfoundedly damages the reputation of the service provider or may cause trustworthiness

・Content that infringes or may infringe on the copyright, honor, privacy, or other rights of the Company, service providers, or third parties

・Content that includes discriminatory expressions

・Content that is vulgar, harmful, vulgar, or otherwise disgusting to others

・In addition to the above, content that violates public order and morals

・Other content that the Company deems inappropriate

(2) Acts of writing URLs or email addresses in reviews

(3) Acts of writing harmful programs, scripts, etc.

(4) Acts that adversely affect the services provided by the Company (including but not limited to the Services)

(5) Other acts that the Company deems inappropriate

・When the customer cannot be identified from the email address

・If purchased at another store or website

(6) The act of writing a review before the product arrives

2. If the user violates the provisions of the preceding paragraph, the Company may take the measures specified in the following items.

(1) Deletion of reviews that violate the provisions of each item of the preceding paragraph

(2) Deletion of all reviews posted in the past by users who have violated the provisions of each item of the preceding paragraph.

(3) Suspension of use of this service

(4) Cancellation of coupons/gift cards granted to users

(5) Other measures deemed necessary by the Company

3. About the use of reviews

The Company may freely reprint, quote, disclose, provide, publish, distribute, or otherwise use all or part of the content of the review without notice to the user who posted the review. and the User agrees to this. In addition, the User agrees not to exercise the author's moral rights related to the review against the Company or a person designated by the Company.

Unless otherwise specified, users shall not reprint, divert, edit, duplicate, or otherwise use the reviews of other users.

The review display period and storage period by the Company may be determined at the discretion of the Company, and the User shall not be able to raise an objection to this.

Article 14 (Regarding sales price and posted price)

1. About sales price

If there is a change in social and economic conditions such as soaring fuel costs, shortages of supplies, price increases, or a change in policy within the company, the company may change the selling price without notifying the user, or the service may be canceled. We shall be able to stop the provision of, and we will not be responsible for any damage caused to the user by this. The user shall purchase after being satisfied with the selling price at the time of purchase, and shall not be able to raise an objection.

2. When there is an error in the posted price / sales price

If there is an error in the posted price or sales price of the product due to our negligence, we may unilaterally cancel the order regardless of whether the user agrees or approves.

In this case, we will not be held responsible for any direct or indirect damage caused to the customer.

Article 15 (consumption tax)

・Consumption tax rate: 10%

・Consumption tax fractions less than 1 yen: rounded off

Article 16 (Product Inspection)

We carefully inspect the products we ship, but in the unlikely event that there is a problem such as damage to the delivered product, we will promptly exchange the product.

Article 17 (Changes/cancellations after ordering)

We do not accept any changes or cancellations after the product has been shipped, except in special cases approved by our company.

If you wish to cancel your order before it is shipped, please let us know by email as soon as possible. Cancellation will be effective at the time when a cancellation acceptance email from our company is sent to the user. In the case of cancellation, it may take some time to process the refund of the payment.

*Please note that in the unlikely event that the product is returned to our store due to a reason such as refusal to receive it or long-term absence, the customer will be responsible for the cost of the round-trip shipping fee.

Article 18 (Regarding 30-day Anshin Guarantee)

Within 30 days from the arrival of the product, if there is a problem with normal use, we will pay the shipping fee and replace it with a new product. Regarding returns and exchanges, please be sure to contact us by email and proceed with the return and exchange procedures according to our company's prescribed method. We cannot accept returns by cash on delivery without contacting us. Thank you for your understanding.

* The 30-day warranty is only available to users who have purchased products on this site.

Article 19 (Regarding Returns and Exchanges)

After receiving the product, the user should immediately check the product, and if there is a color difference or an initial defect, please contact us immediately by e-mail. In-stock items will be replaced with non-defective items as soon as possible. Please return the defective product to us. We will cover all shipping costs.

*Please note that in the case of limited quantity or out of stock items, we may be able to issue a refund.

* We cannot accept any compensation for secondary damage caused by product defects.

Regarding returns and exchanges, please be sure to contact us by email and proceed with the return and exchange procedures according to our company's prescribed method. We cannot accept returns by cash on delivery without contacting us.

Article 20 (Cases where returns and exchanges cannot be accepted)

Returns and exchanges cannot be accepted in the following cases.

1. If the reason for the return or exchange is due to the customer's convenience

We cannot accept returns for reasons such as wrong order, wrong image (feeling of use, etc.), size mismatch, etc.

In addition, there may be differences in color and texture depending on the customer's monitor environment, but this is also not eligible for returns or exchanges.

2. If there is no problem with the product itself

The outer box, bag, etc. may be torn or crushed during transportation, but if the product itself is not damaged, it will not be eligible for return or exchange.

3. When a defect occurs due to unintended usage

If you forcibly pull the fabric without holding the hook-and-loop portion when taking off the cape, a strong load will be applied to the tape portion, which may cause damage such as fraying or tearing. In that case, it will not be eligible for return or exchange.

In addition, we may not be able to accept requests for returns or exchanges that do not fall under the above if we judge that they are unreasonable.

Buying and selling products on the Internet shop falls within the scope of the "law on door-to-door sales" stipulated by the Ordinance of the Ministry of International Trade and Industry, and falls under "mail order sales".

Therefore, due to the "Mail Order Law", we do not accept cooling-off, but we have our own return policy. Please make sure you fully understand the above before placing an order.

Article 21 (Regarding receipts and statements of delivery)

We do not include receipts or statements of delivery in order to go paperless, which is friendly to the global environment.

If you wish to receive a receipt/delivery note, you can download it yourself from the instructions that will be sent to your registered email address after your order has been shipped.

*If you use a coupon or discount sale, the discount amount will be deducted from the coupon or discount sale.
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