Notation based on the Act on Specified Commercial Transactions
■ Distributor: Hoodot Japan Co., Ltd.
■Representative manager: Keiko Minami
■ Location: 3-202 Fonte Tsukimigaoka, 5-1-1 Tsukimigaoka, Miyazaki City, Miyazaki Prefecture 880-0926
■ Phone number: 070-8355-4658
■ Email address: contact@hoodotjapan.com
■ Sales price: 3,575 yen (tax included)
■ Necessary charges other than the product price: Shipping fee 300 yen nationwide (up to 2 pieces)
*We will send it by Yamato Transport Mail Service (Nekoposu).
Same destination, up to 2 sheets can be bundled.
*For orders of 3 or more items, delivery will be by courier service.
The shipping fee depends on the delivery area. Before placing an order, please read "Shipping Charges"
please confirm.
■Payment method and timing of payment
You can use credit card payment ((VISA, Master, JCB, Dinners, AMEX), Amazon Pay, Google Pay.
The timing of payment depends on the payment method you choose.
・Credit card payment: Lump-sum payment on the payment date specified by each credit card company
・Amazon Pay, Google Pay: Bill the credit card used for Amazon Pay or Google Pay at the time of payment, and make a lump sum payment on the payment date specified by each credit card company.
■ Product delivery time
*If the item is in stock, it will be shipped within 3 business days (Saturdays, Sundays, and holidays are excluded) after the order is placed. Estimated delivery is from the day after shipment to 3 business days. (Delivery to remote islands or delivery may be delayed due to unforeseen circumstances.)
*If you have ordered an item that is out of stock (pre-order), it will be shipped as soon as it becomes available. When the shipment is completed, a shipping completion notice will be sent to your registered email address.
【※Please be careful】
*If you order an in-stock item and an out-of-stock item (pre-order) at the same time, it will not be shipped until all the items are ready.
If you only want the inventory in advance, please order the inventory and the pre-order separately. In that case, please understand that the shipping fee will be charged twice.
We will inform you about the arrival status at any time in the "NEWS" section of this site.
■ Product delivery method
It will be delivered by Nekoposu of Yamato Transport Co., Ltd. Basically, it will be posted by post, so you cannot specify the date and time of receipt.
If you purchase 3 or more, they will be sent by courier. In that case, the shipping fee varies depending on the delivery area. Customers cannot specify the shipping company.
■ Returns, defective products, and cancellations
If there is an initial defect such as a different color or damage to the product, please contact us by email within 14 days after the product arrives. We will replace the product as soon as possible, at our expense. Please note that we may not be able to accept returns after 14 days.
*If we are unable to prepare a replacement product such as a planned product or a limited edition product, we may issue a refund.
□ When we cannot accept returns or exchanges
Returns and exchanges cannot be accepted in the following cases.
[1] When the reason for the return or exchange is due to the customer's convenience
We do not accept returns or cancellations for reasons such as wrong order, wrong image (feeling of use, etc.), size mismatch, etc. Please check the specifications of the product thoroughly before placing an order.
In addition, there may be differences in the actual color and texture depending on the customer's monitor environment. Please note that even in that case, it will not be eligible for return. If you are concerned about the color or material, please contact us by email in advance.
[2] When there is no defect in the product itself
If the product itself is not damaged, it will not be eligible for return or exchange. During transportation, the outer box or bag of the packaging may be torn or crushed, but if the product itself is not damaged, it will not be eligible for return or exchange.
[3] When a defect occurs due to incorrect usage
If you forcibly pull the fabric without holding the hook-and-loop portion when taking off the cape, the tape portion will be subjected to a strong load, which may cause fraying or tearing. In that case, please note that it will not be subject to return or exchange.
* We cannot accept compensation for secondary damage caused by product defects.
In addition, we may not be able to accept requests for returns or exchanges that do not fall under the above if we determine that they are unfair.
■ Cancellation
Please note that cancellations cannot be made after the product has been shipped.
If you wish to cancel your order before it is shipped, please let us know by email as soon as possible. Cancellation will be effective at the time when the cancellation reception email from us is sent to the customer. In the case of cancellation, it may take some time to process the refund of the payment.
*Please note that in the unlikely event that the product is returned to our store due to a reason such as refusal to receive it or long-term absence, the customer will be responsible for the cost of the round-trip shipping fee.
■Return deadline
If there is an initial defect such as incorrect delivery or damage, please contact us by email within 14 days after the product arrives. Please note that we may not be able to accept returns after 14 days.
*If we are unable to prepare a replacement product such as a planned product or a limited edition product, we may issue a refund.